Privacy Policy Neymar88 — Our Commitment to Protecting Your Personal Data

1

Introduction

Neymar88 takes the responsibility of protecting our members' privacy very seriously. We understand that when you register and use our platform — whether to play slots, bet on Malaysia Super League or EPL matches, sit at a Live Casino table, or simply browse the latest promotions — you are entrusting us with your personal information. That trust is something we never take lightly.

This Privacy Policy is designed to provide full transparency about our data handling practices. We want you to know exactly what data we collect, why it is needed, how it is used, who can access it, and what your rights are as the owner of that data. We believe transparency is the foundation of trust, and your trust is the most valuable asset we hold as a platform.

If you have any questions about this Privacy Policy or about how we handle your data, the support team at neymar88 ready to assist via live chat 24/7 within the platform, or by email at support@neymar88.best.

2

Personal Data We Collect

Neymar88 only collects data that is genuinely necessary to provide platform services safely and efficiently. The following are the categories of data we collect:

Neymar88 does not directly collect sensitive financial information such as credit card numbers or bank account details. All financial transactions are processed through third-party payment providers that maintain their own security standards. We only receive transaction confirmations and amount records.

3

How We Collect Data

Members' personal data is collected through the following channels:

• Account registration — when you complete the registration form with your username, phone number, and date of birth.
• Platform usage — automatically as you use the platform, including technical data such as your IP address, device type, and gaming activity records.
• Financial transactions — when you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, or CIMB Clicks, the relevant transaction details are recorded in our system.
• Identity verification (KYC) — when you submit identity documents for account verification as part of the withdrawal process where amounts exceed a specified limit.
• Customer support communications — when you contact our support team via live chat or email, the conversation is recorded for service quality and issue resolution purposes.
• Cookies and tracking technologies — information collected automatically via cookies and similar technologies as you browse our platform.

4

How We Use Your Personal Data

The personal data we collect is used solely for the following purposes:

• Account management — creating and managing member accounts, processing logins, and keeping your account secure from unauthorised access.
• Processing financial transactions — processing deposits and withdrawals efficiently, verifying transactions, and resolving any payment-related issues.
• Provision of gaming services — gives you access to all games available on the neymar88 platform, including slots, Live Casino, Sports Betting, poker, and roulette.
• Age and identity verification — ensuring all members meet the minimum age requirement of 18 and verifying identity for the KYC process where required.
• Fraud prevention and security — detecting and preventing fraudulent activity, bonus abuse, multiple account usage, and other prohibited conduct that violates our Terms & Conditions.
• Service communications — sending important notifications related to your account, changes to our terms, promotions you have claimed, and relevant platform updates.
• Platform improvement — analysing usage patterns on an aggregated and anonymised basis to better understand member needs and improve the overall user experience.
• Legal compliance — fulfilling applicable legal and regulatory obligations, including anti-money laundering requirements where necessary.

Neymar88 does not use members' personal data for any purposes not listed above without first obtaining your consent.

5

Data Sharing with Third Parties

Neymar88 does not sell, rent, or trade members' personal data to any third party for marketing purposes. However, in the following limited circumstances, data may be shared with carefully selected third parties:

• Payment providers — information required to process deposit and withdrawal transactions through the e-wallet and FPX providers we use. These providers maintain their own privacy policies and security standards.
• Game providers — game data required to connect you to third-party gaming platforms such as Pragmatic Play, NetEnt, and other providers in the neymar88 library. This data is limited to game session information only.
• Technical service providers — companies that assist us in operating the platform on a technical level, including cloud computing and cybersecurity services. All such providers are bound by strict confidentiality agreements.
• Legal authorities — information may be disclosed to authorities when required by law, court order, or in the course of an investigation into illegal activity involving our platform.

6

Data Security Measures

Neymar88 invests seriously in security technologies and procedures to protect the personal data of all our members. The key security measures we have implemented are:

• 256-bit SSL Encryption — all communications between your device and neymar88's servers are encrypted using bank-grade TLS protocols. This means that data transmitted — including login credentials and transaction details — cannot be read by any party attempting to intercept the communication.
• Multi-layered access controls — access to the member database is restricted to authorised neymar88 staff only, using multi-factor authentication. All access to sensitive data is logged and reviewed on a regular basis.
• 24/7 security monitoring — an automated monitoring system operates around the clock to detect and flag any suspicious activity or unauthorised access attempts.
• Financial data segregation — sensitive financial information such as bank account or card details is processed through PCI-DSS certified payment gateways and is not stored in neymar88's primary database.
• Data backup and recovery — data is backed up regularly to a separate secure location to ensure service continuity in the event of an emergency.

While we take all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. We encourage members to play their part in protecting their accounts by using a strong, unique password and never sharing their login credentials with anyone.

7

Use of Cookies and Tracking Technologies

Neymar88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:

Mandatory cookies are required for the core functions of the neymar88 platform and cannot be disabled without affecting your gaming experience. Optional cookies, such as analytics cookies, can be managed through your browser settings, though this may impact certain platform features.

8

Data Retention Period

Neymar88 retains members' personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by law. In general, our data retention policy is as follows:

• Active account data — retained for as long as your neymar88 account remains active. Data is updated each time you use the platform.
• Financial transaction records — retained for a minimum of 5 years from the transaction date to comply with legal requirements relating to financial records and auditing.
• KYC Documents — retained for 5 years from the date of submission or account closure, whichever is later, to meet anti-money laundering compliance requirements.
• Support communication records — retained for 2 years for reference purposes and service quality improvement.
• Technical data and access logs — retained for 12 months for security and fraud detection purposes.
• Closed account data — following account closure, personal data will be deleted or anonymised once the minimum retention period required by law has elapsed.

9

Member Rights Regarding Personal Data

As a neymar88 member, you have the following rights regarding the personal data we hold about you:

To exercise any of the rights above, please contact the neymar88 support team via 24/7 live chat within the platform or by email at support@neymar88.best. We will process your request within 14 business days. For complex requests, this period may be extended to up to 30 days, and you will be notified accordingly.

10

Child Privacy

The neymar88 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect or store personal data from anyone under the age of 18. Our registration process requires date of birth verification, and any account found to belong to a minor will be closed immediately.

If you believe we may have collected data from someone under the age of 18, please contact us immediately at support@neymar88.best. We will take prompt action to investigate and, where confirmed, delete the data in question.

We also encourage parents and guardians to monitor their children's online activity and ensure that online casino platforms such as neymar88 are not accessed by minors. We provide child protection guidance on the Responsible Gaming us.

11

Changes to the Privacy Policy

Neymar88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, or new legal requirements. We are committed to giving members adequate notice of any significant changes.

When significant changes are made, we will:

• Updating the "Last Updated" date at the top of this page
• Displaying in-platform notifications on neymar88 at least 7 days before changes take effect
• Sending notification emails to registered members for changes that materially affect their privacy rights

Continued use of the neymar88 platform after the effective date of any changes constitutes acceptance of the amended Privacy Policy. If you do not agree with the changes, you have the right to close your account and withdraw your balance before they take effect.